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In the last years, the design and implementation of web-based education systems has grown exponentially, spurred by the fact that neither students nor teachers are bound to a specific location and that this form of computer-based education is virtually independent of any specific hardware platform. These systems accumulate a large amount of data: educational data mining and learning analytics are the two much related fields of research with the aim of using these educational data to improve the learning process. In this chapter, the authors investigate the peer assessment setting in communities of learners. Peer assessment is an effective didactic strategy, useful to evaluate groups of students in educational environments such as high schools and universities where students are required to answer open-ended questions to increase their problem-solving skills. Furthermore, such an approach could become necessary in the learning contexts where the number of students to evaluate could be very large as, for example, in massive open online courses. Here the author focus on the automated support to grading open answers via a peer evaluation-based approach, which is mediated by the (partial) grading work of the teacher, and produces a (partial as well) automated grading. The author propose to support such automated grading by means of two methods, coming from the data-mining field, such as Bayesian Networks and K-Nearest Neighbours (K-NN), presenting some experimental results, which support our choices.

In this paper, the accessibility of e‐learning environments designed for deaf learners is discussed. Starting from a discussion of the meaning of text and web accessibility, the paper describes the development of a Deaf‐centered E‐Learning Environment (DELE) which focusing on utilizing the visual skills of the target users. This work is conducted under the auspices of the Italian FIRB‐VISEL project (E‐Learning, Deafness, Written Language: A Bridge of Letters and Signs Towards Knowledge Society) which involves the development of a distance learning environment aimed at improving the literacy skills of prelingual deaf children and young adults.

The e‐learning environment is based on embodied cognition/semantics, imitation, storytelling, and the construction of educational games. Conceptual metaphors provide the browsing structure of the entire environment, in which the learning paths are developed.

DELE is currently undergoing testing in which end‐users are providing feedback about their use of the system.

The authors think that DELE could positively affect the didactic methodology used with deaf young people, through a new visual‐based approach to teaching.

To the best of the authors' knowledge, this is the first time in which such a theoretical approach has been applied to an e‐learning environment for deaf users.

Consistent with current literature, which highlights the role of narration as a key tool for exploring the processes by which people construct the meaning of their critical experiences the authors propose a theoretical and methodological model to analyse the narratives of illness and identify any innovative aspects. The generative model of mind presented refers to a semiotic, narrative and socio-constructivist perspective according to which narration constitutes one of the possible processes by which the affective and pre-verbal sense of experience is transformed into a meaning that can be symbolized and shared.

The onset of an illness represents a critical event which interrupts a person's life narrative, shattering his/her biographical continuity and undermining any assumptions of him/herself and the world. In particular, the model proposes a method of analysis, currently absent in literature, of the narrative interview Narrative Function Coding System (NFC) in order to grasp the ways by which four main narrative functions, namely psychic functions, are classified: the search for meaning, the expression of emotions, the temporal organization and the orientation to action.

NFC appears to be able to capture the complexity of the narrative process of construction of illness' sense-meaning making process, identifying both representative modalities of good functioning, which express a gradual process of connection with the variability of the experience, and modalities that express moments of disorganization and rigidity, which can persist throughout the time of treatment. The NFC represents not only a method for analysing illness narratives but also a method for tracking and monitoring the process of clinical intervention and change.

The sense-meaning making process perspective within the narrative socio-constructivist and semiotic framework of analysis proposed by NFC is currently absent in the literature. NFC can be a device for analysing the narrative process of sense-meaning making both for its use for clinical and preventive purposes. In addition we believe that this method, which focuses on the “form” and “way” of narratively constructing the subjective experience, rather than on the specific thematic content, can be used with all types of illness narratives, in particular the longitudinal one to explore the changes in sense-meaning making process.

The purpose of this paper is to discuss a reflexive process that makes a distinction between reflection and reflexivity, two processes the authors define according to the mentalization construct. Next, it explores how the narrative mediation path (NMP), a novel multimodal counselling method addressed to underachieving college students, promotes reflection and reflexivity by enhancing student ability to mentalize their university experiences.

The authors conducted an idiographic case study on one of the ten groups of underachieving students who participated in the counselling sessions.

NMP narrative modes (metaphoric, iconographic, writing, and bodily) promoted reflection, and group-level inter-subjective steps were essential for the development of reflexivity. Furthermore, it was found that in each narrative mode, the students developed reflective and reflexive processes through the attainment of mentalization dimensions.

The adoption of the NMP has some implications for universities. Many underachieving students in higher education often have reflexive difficulties when examining their university experiences, so could be considered average mentalizers who tend to show bias in their university experience signification when under stress. Promoting mentalization development can enable students to use their resources strategically at university and improve their academic performance.

The NMP is innovative because of its multimodality: it employs different modes and media, makes use of both individual and group narrative levels, and is integrated in a single method, which enhances the development of reflexive meaning construction.